Legal
Conflict of Interest
Automating Conflict of Interest Verification Process
Automating Conflict of Interest Verification Process
Business Challenge
A legal fraternity in the US spent enormous efforts managing conflict-of-interest among their legal staff. They had to maintain data related to both defendants and plaintiffs for each case they worked upon. Further, they had multiple heterogeneous application systems maintaining this data, which further complicated things.
- Numerous partners bringing new cases, making manual COI verification a bottleneck
- Manual search and extraction of information from different systems was laborious and error-prone
- Losing trained resources led to delays in case initiation and increased retraining efforts
Business Objectives
The main business objective for automating their COI process was to ensure that their existing zero tolerance on breaching conflict rules remained intact. They needed seamless automation without any changes to their existing infrastructure.
- Reduce operational risks by ensuring zero breaches on the COI process
- Decrease response time to their customers
- Detailed COI verification report generation
- Minimize operational cost
Solution
GenAOS™ was selected as the automation platform to implement the COI process automation needs of the organization. GenAOS™ worked seamlessly with their existing infrastructure and provided a zero-invasion automation solution.
- Automated the conflict process, significantly reducing manual effort and improving accuracy
- Incorporated existing application systems and extracted necessary information for thorough verification
- Extracted details about Plaintiffs and Defendants by searching across systems and consolidating data
Competitive Analysis
GenAOS™ supported multiple triggering mechanisms and had seamless integration capabilities that set it apart from other solutions.
- Supported multiple triggering mechanisms such as file system, database, and email
- Bots support writing rules in C# code, making rule definition more powerful and easier
- Seamless integration capabilities with different database systems reduced design time
Business Impact and Outcome
Success Story
- Optimized by automating the identification and management of potential conflicts, ensuring regulatory adherence
- Implemented AI-driven intelligent automation solution for Legal Conflict of Interest, significantly automating conflict checks
- Achieved seamless improvement in productivity, resource cost reduction, and gained a competitive edge in the legal landscape
- Efficient AI solution led to a notable return on investment (ROI), providing substantial long-term financial benefits
Key Results
Decrease in Resource Cost
Productivity Improvement
Remarkable ROI
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COI Verification Process Overview
AI-powered conflict check
Automated data extraction
Verification against preset rules
Detailed reporting